Services

Services for Practical Business Technology

Six service areas, each explained in plain terms: what it is, the problem it solves, what we could build, and what you receive.

AI Integration

Add AI capabilities to the applications and business workflows you already use.

Discuss AI Integration
What it is
Connecting AI features, such as text understanding, summarisation, classification, or question answering, to software you already run, instead of replacing that software.
The problem it addresses
You have a working application, but staff still read, sort, or answer things by hand that software could assist with.
What ARTSOL could implement
  • Assessing which parts of your workflow suit AI assistance and which do not
  • Connecting an AI service to your application through its API or database, where access exists
  • Adding review steps so people stay in control of important decisions
What you can expect
A working integration inside your existing application, short documentation of how it behaves and what it depends on, and an explanation of its known limitations.
Example (illustrative)
A support team's internal tool suggests a draft reply to each incoming message, which a person edits and sends.

Chatbot Development

Customer-support assistants, FAQ handling, lead qualification, and internal knowledge assistants.

Discuss Chatbot Development
What it is
Chat assistants for your website or internal use, built around the questions your customers or staff actually ask.
The problem it addresses
The same questions arrive repeatedly, enquiries come in outside working hours, or staff spend time hunting for internal information.
What ARTSOL could implement
  • A customer-support or FAQ assistant based on content you approve
  • A lead-qualification chat that collects the details your team needs
  • An internal assistant that answers questions from your own documents
  • A clear hand-off to a person when the assistant cannot help
What you can expect
A tested chatbot embedded where you need it, the approved content or knowledge source it uses, and guidance on how to update it.
Example (illustrative)
A website assistant answers questions about opening hours and services, and passes visitors who want a quote to your contact form.

Business Automation

Reduce repetitive administrative work and connect your business processes.

Discuss Business Automation
What it is
Software that performs repeatable steps between the tools your business uses, such as copying data, sending notifications, or generating routine documents.
The problem it addresses
People re-type information between systems, chase routine approvals, or prepare the same reports by hand.
What ARTSOL could implement
  • Mapping the current manual process with you before automating it
  • Connecting systems through their APIs, exports, or scheduled jobs
  • Notifications, validations, and error handling so failures are visible
  • Keeping a person in the loop where judgment is needed
What you can expect
An automated workflow that runs as agreed, a plain-language description of what it does, and instructions for what to do if it stops.
Example (illustrative)
When a new order form is submitted, the details are added to a spreadsheet and the right team member is notified by email.

Website Maintenance

Ongoing updates, troubleshooting, monitoring arrangements, and practical technical support.

Discuss Website Maintenance
What it is
Regular care of an existing website so it stays current, working, and easy to change.
The problem it addresses
Your site is out of date, nobody owns small fixes, or problems are only noticed when a customer reports them.
What ARTSOL could implement
  • Content and software updates on an agreed schedule
  • Troubleshooting when something breaks
  • Monitoring arrangements appropriate to your site and budget
  • Small improvements and changes on request
What you can expect
A support arrangement agreed for your project, covering what is included, how to request help, and how changes are reported to you.
Example (illustrative)
Each month, routine updates are applied and a short note explains what was changed and what needs attention.

Bug Fixing and Optimization

Diagnose application errors, improve performance, and resolve technical problems.

Discuss Bug Fixing and Optimization
What it is
Finding the cause of errors or slowness in an existing application and fixing it, without rebuilding what already works.
The problem it addresses
A feature fails intermittently, a page loads slowly, or an integration stopped working after a change.
What ARTSOL could implement
  • Reproducing and diagnosing the problem
  • A focused fix for the confirmed cause
  • Performance improvements where measurements show a need
  • Checks that the fix works and has not broken related features
What you can expect
The fix applied to your application, a short explanation of what was wrong and what changed, and notes on anything that needs follow-up.
Example (illustrative)
A checkout page that times out is traced to a slow database query, which is then rewritten and tested.

Custom Web Applications and Microservices

APIs, software modules, integrations, and web-based tools, built when they are the right fit.

Discuss Custom Web Applications and Microservices
What it is
New software built when existing tools cannot do the job: web applications, internal tools, APIs, and small services that do one thing well.
The problem it addresses
Spreadsheets and off-the-shelf tools no longer fit your process, or two systems need a reliable way to talk to each other.
What ARTSOL could implement
  • Custom dashboards and internal tools
  • APIs and microservices that expose or connect business functions
  • Integrations between existing systems
  • Web applications designed around your actual workflow
What you can expect
Working, tested software with its source code and setup notes, delivered in stages the two sides agree on.
Example (illustrative)
A small internal dashboard pulls figures from two systems and shows them on one page for the team.

Examples are illustrative. They show the kind of work each service can involve and are not descriptions of completed client projects. Scope, feasibility, timelines, and pricing are discussed after we understand your requirements.

Not sure which service you need?

Describe the problem and we will help you work out what is worth doing.